Leading Global Distiller Finds Success With MiVending
Before approaching MiVending, the customer had limited controls and accountability with regards to supply usage. They were experiencing a lack of control and accountability by department of PPE and industrial supplies.
Management expressed a concern regarding the lack of visibility to inventory levels, minimum or maximum levels or reorder points. They knew there was waste, but without a solid tracking system or reporting program in place, it was difficult to identify. The customer was not in control of this segment of their spend.
After other vending providers failed to offer the right answer, MiVending worked on a strategy with the customer to deliver a solution-based recommendation that fulfilled their needs in support of their supply chain requirements.
As requested by the client, we set up a solution that provides 24-7 secure access to PPE and industrial items. We placed a point-of-use (POU) vending machine of PPE and industrial supplies for three departments within the facility. The results were immediate. Productivity increased because the workers were now closer to the supplies they needed. In addition, employees no longer wasted time traveling to the supply room or waiting for management to issue supplies to them. Items were immediately available on a self-serve basis. This success has resulted in the service of two additional departments will be added in early 2014.
We also set up an automated reorder process that, consequently, eliminated stock outs. We programmed the machines to report supply levels and alert the local Motion Industries branch when items were low. These alerts help prevent potential stock outs in advance. Once the local Motion Industries branch receives the replenishment request, the MiVending service technician fills the order, delivers the items and restocks the machine.
Although product is easily accessible, usage is strictly controlled and tracked 24-7. All items issued are now tied directly to employees and cost centers – giving the customer total control of spending. And because the system is web-based, managers can view their employees detailed usage activity as well as access real time inventory reports.
Today, the Motion branch is working with the customer location to drive standardization to best leverage spending.